When you enter into a contract with Trace Web Solutions we will require some personal information from you.  We abide by the National Privacy principles set out in Schedule 3 of the Privacy Act, 1988 (Cth) (“The Act”) in handling personal information as we recognise how important privacy is to all Australians.

In order to enter into a contract with Trace Web Solutions, we will need to know your name, mailing address, contact number and email address so that we can keep in touch with you for the purposes of designing your website. 

Trace Web Solutions collects this personal information directly from the individual, wherever possible, and we will only use the information for the following purposes;

To continue to offer you information on other Trace Web Solutions promotions and offers.

To inform you of renewal dates for web hosting and domain name registration.

To approve transactions and provide you with services you have requested.

To answer any queries you may have.

The information we hold will be kept in a secure environment, both in a physical format and on a computer database.  Our computer network is comprehensively protected by firewalls.

You are free to access the personal information that Trace Web Solutions has collected on yourself by writing to the Privacy Officer.  Please contact us if the information held is inaccurate, incomplete or has changed and it will be updated in our records.  There may be some circumstances, under law, where we will not be able to provide you with access to your information.

If, for any reason, you do not wish to be contacted in relation to future services, updates, offers or products please write to the Privacy Officer and we will immediately remove you from our database.

If you feel that your privacy has been interfered with please conduct the Privacy Officer so that we can resolve the problem to your satisfaction.

We reserve the right to change, modify, add or remove portions of this privacy policy and the website at any time. Please check the website periodically for changes or request an updated policy from the Privacy Officer.

Contact;

Privacy Officer

PO Box 507

Greensborough Vic 3088